GLOBAL EDGE SOLUTIONS LLC Privacy Policy
Last Updated: September 29, 2025
1. Introduction
GLOBAL EDGE SOLUTIONS LLC (“GLOBAL EDGE SOLUTIONS”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains in detail the personal information we collect, how we use it, how we share it, your rights, and the steps we take to safeguard it.
This Privacy Policy applies to our websites, products, plugins, extensions, and related services (collectively, the “Services”). By using our Services, you acknowledge that you have read and understood this Privacy Policy.
We comply with applicable data protection laws in England, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Company Information
GLOBAL EDGE SOLUTIONS LLC is the controller of your personal data.
Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801
Support Email: support@qbdepot.com
Phone: +44 7762 238273
For questions about this Privacy Policy or your personal data, please contact us at the details above.
3. Information We Collect
We collect personal data depending on your interaction with our Services:
3.1 Contact Information
Name, email, and phone number (e.g., account creation, newsletter subscription, support).
3.2 Identifiers
IP address, browser type, and device information automatically collected when using our Services.
3.3 Account and Transaction Data
Billing name, email, purchase history, license keys.
Full payment card details are never stored by us; handled securely by payment processors.
3.4 Website Usage Data
Pages visited, clicks, session duration, collected through cookies and analytics tools.
3.5 Support Communications
Data you provide when contacting us for support, including emails and attachments.
3.6 Backup Files
If you use our Services to upload website backups, these may contain personal data.
All information that identifies or can be linked to an individual is considered personal data. You may choose not to provide some personal data, but this may limit your use of certain Services.
4. How We Collect Data
4.1 Directly from You
Via forms, account registration, purchases, and support communications.
4.2 Through Our Services
Plugin usage, license activations, or automatic updates may send data to us (e.g., site URL, IP address).
4.3 Automatically via Technology
Cookies, web beacons, analytics scripts (e.g., Google Analytics) log browsing activity.
4.4 Payment Information
Payment processors (Stripe, PayPal) handle card details; we only receive confirmation and transaction data.
4.5 Customer Support Platform
Support requests managed via Freshdesk include your contact information and inquiry details.
5. How We Use Your Information
We use personal data to:
Provide and maintain our Services
Manage accounts, licenses, and subscriptions
Process transactions and payments
Respond to support requests and inquiries
Send service updates and critical notices
Send marketing communications (only if you consent)
Improve Services and website functionality
Detect and prevent fraud or abuse
Comply with legal obligations in England
Serve legitimate business interests while respecting your rights
We do not use personal data for incompatible purposes without your consent.
6. Legal Bases for Processing
Under UK GDPR, we rely on:
Consent: For marketing emails, non-essential cookies.
Contract: To deliver Services you purchase or request.
Legal Obligation: To comply with English laws.
Legitimate Interests: For security, product development, and fraud prevention.
7. Third-Party Services and Data Sharing
We may share data with:
Payment Processors: Stripe, PayPal
Analytics Providers: Google Analytics
Support Platforms: Freshdesk
Cloud Storage Providers: AWS S3
Professional Advisors: Accountants, auditors, or lawyers
Authorities: When legally required
We do not sell your personal data.
8. Cookies and Tracking
Cookies are used to:
Enable essential functions (e.g., login, cart)
Remember preferences
Analyse website traffic and usage
Conduct marketing (with consent)
You can manage cookies through your browser settings.
9. Data Retention
We retain personal data only as long as necessary:
Account Data: While your account is active or legally required
Transaction Data: As required by law and accounting
Support Data: While your account is active
Backup Files: Until you delete them or your subscription ends
After retention, data is securely deleted or anonymized.
10. Data Security
We implement:
SSL/TLS encryption for data in transit
Secure infrastructure and monitoring
Access controls and authentication
Staff training on data protection
No method is completely risk-free, but we take appropriate measures.
11. International Data Transfers
Data may be transferred to countries outside England for processing by providers (e.g., Stripe, AWS, Google).
We implement safeguards such as Standard Contractual Clauses to protect your data.
12. Your Privacy Rights
You have rights under UK GDPR:
Access: Request a copy of your personal data
Rectification: Correct inaccuracies
Erasure: Request deletion
Restriction: Limit processing
Portability: Receive data in structured format
Object: Challenge certain processing
Withdraw Consent: Stop marketing or cookies
Complain: Lodge with ICO in England
Requests can be sent to support@qbdepot.com.
13. Children’s Privacy
Services are not for individuals under 16. We delete any data inadvertently collected from children.
14. Compliance with English Laws
This Policy ensures compliance with:
Data Protection Act 2018
UK GDPR
Other applicable privacy laws in England
15. Changes to This Privacy Policy
We may update this Policy; changes are reflected in the “last updated” date. Continued use of Services indicates acceptance.
16. Contact Us
GLOBAL EDGE SOLUTIONS LLC
30 N GOULD ST STE R, SHERIDAN, WY 82801
Email: support@qbdepot.com
Phone: +1 (307) 555-0123